Thursday, May 29, 2008

The future of General Practice - Lord Darzi & Dr Peter Smith


A email arrives from a GP in Kingston (upon Thames, that is). She is worried about Dr Peter “did you hear I got an OBE” Smith. We first met him awhile ago when we were discussing his role as President of the National Association of Primary Care. In “The Akond of Swat and the NAPC” a shamefaced Doctor Crippen had to admit that not only did he not know what the NAPC did, he had not even heard of them. It was a relief to find that they were “shaping the future of primary care”. Really, it says so on their logo, so they must be.


Dr Crippen has always admired entrepreneurs and was delighted to hear that a leader of British GPs like Peter Smith, as well as being a GP in Kingston, as well as being President of the NAPC, has been able to find time to be the director of Primary Care for United Health UK. There was a prominent advertorial for United Health UK in the BMJ two weeks ago, featuring an even more prominent picture of Peter Smith. He has grown into the job.



The company’s UK plans are to use its expertise to manage primary care services in areas of high deprivation, where Pete Smith, its primary care director and also a partner in an NHS PMS (personal medical services) practice in Kingston, believes it can “make a significant difference.” To date the company has taken over two GP practices in Derby and has just been awarded three practices in Camden. (BMJ)
Dr Smith said that
being a good employer is key to attracting, motivating, and keeping staff. He says the company expects to honour the terms and conditions set out in the salaried model contract and has set up its own pension scheme with Prudential, which he believes is “comparable to the NHS scheme.” The company pays on “the upper end of the recommended pay scale”. (BMJ)
Excellent. This is the way forward. This is the future of general practice. Of course, the lazy, avaricious incompetent local GPs who were caring for the patients before United Health arrived are angry because they cannot cope with competition. The doctor’s comic, PULSE, was on its high horse again:
US giant UnitedHealth, became the latest private firm to defeat local GPs in the running for an APMS tender, sparking fury among doctors. One of the practices has been run for the past six months by four local GPs, who bid for the tender but lost out. They claim the decision by Camden PCT came down to cost. (Pulse)
Of course it came down to cost. That is how tenders work, you idiots. United Health and Dr Smith beat you hands down. Stop whinging.
The contract for United Health Europe is its first with a London health trust. It gives the group, the largest healthcare corporation in the US, control of the Brunswick Medical Centre, King's Cross Road Practice and Camden Road Practice, Camden. Doctors claim that it will mean the end of traditional practice and " personalised" care. But private firms argue they will open longer and offer more health checks than traditional surgeries. Dr Richard Halvorsen, who lost out on the contract to United Health, said he was offering to spend £100 per patient while it was spending £75. He said: "This is another example of a cut-price privatised service being imposed on patients against their will. I fear that patients will suffer as a result." He added that patients will be disrupted by an influx of new doctors and will have to become accustomed to new systems. Under plans unveiled by health minister Lord Darzi, more private companies will be given contracts to run NHS surgeries. They are being invited to bid for 100 new GP practices and 150 health centres nationwide. (Evening Standard)
Halverson is the sort of uncaring spendthrift who is bringing the NHS to its knees. Why spend £100 per patient when Dr Smith and his team can do the job for £75? It is taxpayers’ money, you know. I was horrified to see today that even Private Eye is getting the boot in.


In "Heebie-GPs" Private Eye says that a locum doctor who had been working at the Camden Road surgery for 18 years was not kept in post by United Health and was only reinstated after an outcry from patients. But only for three months. And she is not being paid by United Health. She is being paid directly by Camden PCT.
“This means United can make even more profit as it has the doctors services for free” (Private Eye)
Clearly, Private Eye does not understand basic business principles and does not understand the profit motive. Locums, by definition, work on temporary contracts. Dr Smith says, “being a good employer is key to attracting, motivating, and keeping staff” but you cannot expect that to apply to locums. They are temporary staff not permanent employees. And remember, United Health UK is going to improve healthcare in the UK. They tell us that on their web-site


Look at United Heath situations vacant site. They are already advertising two positions in Camden. Both for nurses:
Clinical Responsiblities include :
  • Assess, diagnose and treat any patients presenting to the Nurse Practitioner on a day to day basis, seeking colleague assistance or referring to an appropriate specialty as necessary.
  • Provide an holistic approach to healthcare, drawing from both the nursing and medical model of health and illness where appropriate in order to screen for the early signs of disease and diagnose acute problems.
  • As required, monitor and triage by telephone all home visit requests... (United Health : situations vacant Camden)
They are not advertising for any doctors. Which means they do not need any more doctors. As the blesséd Fradd the Destroyer has told us many times, you can employ several nurses for the cost of one doctor and, frankly, if nurses can “assess, diagnoses and treat any patient” who needs doctors?

This is where Dr Peter Smith OBE and Lord Darzi are taking us. This will save the NHS. And, my friends, I have had a small glimpse of future.

Arise, Sir Peter Smith.

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19 Comments:

Anonymous Anonymous said...

How on earth can a locum be in post for 18 years!!!! Or did you mean 18 months?

Thursday, May 29, 2008 5:48:00 PM  
Blogger Dr John Crippen said...

It's a long time, isn't it. But that's what Private Eye says


(click on the article)



John

Thursday, May 29, 2008 5:57:00 PM  
Anonymous Crippo said...

Thank **** I live in Scotland.

Mind you, it was obvious to anyone that read the new GP contract that this was going to happen.

Turkeys voting for Christmas? Or no choice as usual.

Thursday, May 29, 2008 6:15:00 PM  
Blogger Am Ang Zhang said...

Thank you Dr. C.
This is also from the BMJ:
· A decrease in entitlement of annual leave from six weeks to the statutory minimum of four weeks
· Disputes over pro rata entitlement to bank holidays for part time salaried employees
· Demise of protected time for continuing professional development
· Loss of current terms for maternity leave, and a resulting return to statutory maternity pay or maternity allowance
· Loss of current terms for sick leave, and the resulting return to statutory sick pay
· Increased work hours
· Possible loss of any financial support given for professional fees.
Doctors who leave the NHS to work for a private provider should be aware that they will lose the benefits of the NHS pension scheme.
Killing two birds with one stone, a brown stone of course. Brilliant. No more "un-affordable" NHS pension.


The Cockroach Catcher

Thursday, May 29, 2008 7:51:00 PM  
Blogger Betty M said...

I was interested to see the bit in the bottom of the article about the proposed polyclinic at UCH which, unless it is to clear the emergency dept of all the people who shouldn't be there, I can see no need for at all. Given that the Brunswick Centre is 10 mins walk away from UCH I bet patients from that area (and the money) get referred to UCH anyway polyclinic or not.

Thursday, May 29, 2008 8:01:00 PM  
Blogger jayann said...

But that's what Private Eye says

Ha! -- but the cnj says the same thing

http://www.thecnj.co.uk/camden/2008/050808/news050808_04.html

Thursday, May 29, 2008 8:45:00 PM  
Anonymous Anonymous said...

I. do. not. want. US corporations running UK gp practices, clinics, hospitals, or anything else of that description.

I am chronically ill and I get a very good service from my local GPs. Why mess with something that works just fine.

This first makes me angry, but as so often happens, I realise I can do absolutely nothing about it, so I squash said anger, switch to resignation, and discuss the weather instead.

Thursday, May 29, 2008 9:50:00 PM  
Anonymous Sessional doctor's other half said...

Surely the likely solution is that the person was a long serving sessional GP or even "Clinical Assistant".

Trusts have often liked to try to insist "Clinical Assistants" doing sessional work in hospitals are "locums", even if they have been doing the same sessions for years and are effectively permanent fixtures. The reason, fairly obviously, is less employment rights.

Had someone like this been in a hospital clinical asst. post on April 1st 2008 they would have been expected to be assimilated to the new Staff Grade doctors deal. So I can believe it might have suited a particularly hard-nosed employer to try to lay them off before that. Not sure what the GP-land equivalences are, but cynically one would strongly suspect a similar kind of rationale...

Thursday, May 29, 2008 10:16:00 PM  
Anonymous Anonymous said...

"Provide an holistic approach to healthcare, drawing from both the nursing and medical model of health and illness where appropriate in order to screen for the early signs of disease and diagnose acute problems."

Fuck's sake -- they better be careful not to use the wrong model and cock up the diagnosis.....

Path. Doc.

Thursday, May 29, 2008 10:25:00 PM  
Anonymous Anonymous said...

http://notdrrant.blogspot.com/

Thursday, May 29, 2008 10:41:00 PM  
Anonymous Angry Gasman said...

ahh, but the great colin-thome (DH GP gimp) tells us the BMA and their GP mates are being 'hysterical' and are employing 'trade union spin' - we have nothing to fear from UHE take overs and polyclincs
http://www.supportyoursurgery.org.uk/

(of course they'll employ nurse quacktitioners in preference to GPs, UHE don't have to bear the costs of increased referal rates, increased review rates, increased investigation rates or liability when a diagnosis is missed -laughing all the way to the bank? you bethcha)

Thursday, May 29, 2008 10:43:00 PM  
Blogger Claire said...

That NAPC illustration is rather interestingly wedge-shaped!

Friday, May 30, 2008 11:02:00 AM  
Anonymous Anonymous said...

LOL

Locum posts are paid at almost £100-150/hour.

Clever budgeting as always.

Friday, May 30, 2008 11:43:00 AM  
Anonymous Anonymous said...

Dr Crippen, has it taken you this long to realise that the NHS is being privatised? Doh!
I recommend that you urgently purchase this book from your QOF payments ..

NHS plc Alison Pollock
(available on amazon for about a fiver secondhand..)

I read the book in 2005, and it has helped me get a clear picture of where primary care is headed. From my perspective I feel no qualms about being employed by a multinational corporate organisation but would prefer continuity with the nhs pension fund. Truthfully, it does not matter to me as an employee whether it is GPs or multinationals profiteering.
If given a choice about the future, my choice would be to work in a Social Enterprise primary care scheme, where any profits are directly reinvested into developing services for patients.
Currently,employment terms and conditions for practice staff are variable, but most, in my experience, do not adhere to AFC so we will not have much to lose in the Brave New World. I think Nurse Practitioners will continue to give a good standard of care, with GP colleagues dealing with complex clinical decisions, the role for which they have been trained for, and for which they receive more than generous remunerations.

Friday, May 30, 2008 2:33:00 PM  
Blogger NHSPenPusher said...

Firstly, I second anonymous 5:48 - my understanding was that locums tend to be in one place for a maximum of ~3 months. What the hell?!?!

Secondly, I'm feel that this is horse gone, stable bolted. If these practices are opened up to competition, then EU regs kick in because it's public sector & certainly above the threshold. If the regulations are flawed, then protest against the disease, not the symptom.

...but at present, EU regs do kick in.

Therefore the contracting authority are obliged to publish their weighting criteria when they begin the tender process. That is, when they first publish their obligatory advertisement for the contract on the EU journal, they're required to say what criteria are important to them, and how important they are.

In relation to this, I think this is the key phrase in the Private Eye article:
"United only won the contract by undercutting the bid of local GPs by 25%".

That figure of 25% is worthless unless we know the relative values the authority placed on the various priorities; service to patients, cost, opening hours, cost, level of clinical expertise available, cost... and so on.

The OJEU ad would make interesting reading.

Friday, May 30, 2008 5:31:00 PM  
Anonymous Bob Dowling said...

The "clinical responsibilities" section at the end of the article scares the bejeesus out of me.

"[S]eeking colleague assistance" presumably includes every time a prescription drug is thought necessary. Or are not-doctors allowed to do that too these days?

Then there's "drawing from both the nursing and medical model of health and illness". Perhaps I am naive but I would rather have hoped that the nursing model of health and illness was the same as the medical model. Is there some subtly in the word "model" that I'm missing?

And finally we have telephone triage. So when the NHS Direct telephone triage service tells you to contact your Doctor, you get passed to another telephone triage service. Perhaps if camera phones become truly ubiquitous we can do without being seen in person at all.

Friday, May 30, 2008 9:49:00 PM  
Anonymous RUMS Med student said...

I love your blog as do many of us - but I have to say of late I struggle to know when you're being serious and when you're being sarcastic!

Saturday, May 31, 2008 6:00:00 PM  
Blogger Nurse Practitioners Save Lives said...

If one is to practice in an independent setting, they should ALREADY have a Master's Degree and ALREADY have their prescribing license in place. I would not want a "provider in training" working independently anywhere.

Saturday, May 31, 2008 6:23:00 PM  
Anonymous Anonymous said...

Good article.Especially the language.We end up with a justice system again, where many innocent people are locked up again on the basis of an anonymous witness who may have a grudge financial interest etc in cooperating with the Police or whoever wants the defendant put away.
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Thursday, July 10, 2008 7:26:00 AM  

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Dr John Crippen's weekly diary. The trials and tribulations, the pleasures and pitfalls of family medicine in the modern British National Health Service.

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